Using Your Credit Card

A guide to using your credit card effectively and securely

When Your New Credit Card Arrives

• Sign your card immediately
• Cut up your old card and bin it
• Complete any feedback required by the credit card issuer
  to activate the card (ie. telephone or website activation).
• Your PIN should arrive separately, normally prior to your card.
  Memorise it and destroy the letter.
• If required, complete any enclosed forms and return them

Using Your Card

• Always keep your cards in a safe place. Never leave them
  on show in a public place or in a car.
• Do not use your card if you are suspicious of the person or
  company you are dealing with.
• Do not lend your card to anyone who is not authorised to use it.
• Never send credit card details via email.
• Only enter your credit card details on sites where you can see a padlock in the edge of the browser window and you can see the URL begins with https, not http.

Security, Card Insurance & Protection

• If your credit card issuer provides a card protection scheme, make sure they have all the information they require and that you know how to contact them in the event of card loss
• Always cancel your cards immediately if you lose them or they are stolen.
• If you spot a suspicious transaction on your credit card statement, check it with your card issuer.